Contact Us

At Ucofit, we value your feedback and are here to assist you with any questions, concerns, or comments you may have. Whether you need support with a product, have an inquiry about our services, or just want to share your experience with us, our dedicated team is ready to help.

Get in Touch

We offer multiple ways to contact us to ensure your needs are met promptly and effectively. Choose the method that suits you best:

1. Email Support

For general inquiries, product support, or issues requiring detailed assistance, please email us at:

Our customer support team is available Monday through Friday, from 9:00 AM to 6:00 PM (Hong Kong Time). We strive to respond to all emails within 24 hours. Please include your order number, details of your request, and any relevant attachments to help us assist you more efficiently.

 

2. Mailing Address

For any correspondence that requires physical delivery, including returns or other documents, please use the following address:

  • Address: UNIT 83 3/F YAU LEE CENTER, NO.45 HOI YUEN ROAD, KWUN TONG KL, HONG KONG

Please note that if you are sending a return, it is important to contact us first to obtain a Return Merchandise Authorization (RMA) number and shipping instructions. This will help ensure that your return is processed smoothly and efficiently.

 

Customer Support

At Ucofit, we are committed to providing excellent customer service and ensuring your experience with us is positive. If you have any issues or concerns with our products or services, please do not hesitate to reach out. Our team is here to assist you and resolve any problems as quickly as possible.

 

Feedback and Suggestions

We are always looking for ways to improve our products and services. If you have any suggestions or feedback, please let us know. Your input helps us continue to innovate and provide better solutions for your fitness and wellness needs.

Thank you for choosing Ucofit. We are here to support you and make your fitness journey as enjoyable and effective as possible.