Privacy Policy

At Ucofit, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our products and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information from you in several ways:

Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment Information: If you make a purchase, we collect payment information, including credit card details or other payment methods, which is processed securely by our payment service providers.
Usage Data: We collect information about how you use our website, including IP addresses, browser types, and pages visited. This helps us improve our website and understand user behavior.

2. How We Use Your Information

We use your information for various purposes, including:

Order Processing: To process and fulfill your orders, including managing payments, shipping, and customer support.
Communication: To communicate with you about your orders, respond to your inquiries, and provide updates about our products, services, and promotions.
Improvement: To analyze usage data and improve our website, products, and services based on user feedback and behavior.
Marketing: To send you promotional materials and updates about our products and services, subject to your preferences and consent.

3. How We Protect Your Information

We implement various security measures to protect your personal information:

Encryption: We use encryption technologies to protect sensitive information during transmission.
Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their duties.
Secure Servers: Our servers are protected by security measures to prevent unauthorized access and data breaches.

Despite these measures, no system can be completely secure. We cannot guarantee the security of your information and recommend that you take precautions when sharing personal information online.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party service providers who assist us with payment processing, order fulfillment, and other business operations. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or protect our rights and property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Cookies: Small files placed on your device that help us remember your preferences and improve website functionality.
Analytics: We use analytics tools to collect data about your usage of our website, which helps us understand user behavior and make improvements.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction: You can request access to or correction of your personal information held by us.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@ucofit.com
Address: UNIT 83 3/F YAU LEE CENTER, NO.45 HOI YUEN ROAD, KWUN TONG KL, HONG KONG

Thank you for trusting Ucofit with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.